Privacy Policy

Last updated 11 October 2026

Who we are

Xynex Global Private Limited (CIN U27500DL2025PTC459734), registered in Delhi, India, operates xynexglobal.com and the business applications reached through it. In this policy "we" and "us" mean that company.

For any question about this policy, or about data we hold about you, write to info@xynexglobal.com or call +91 89019 88201.

What we collect

When you submit a product enquiry we collect the name, email address, phone number, city and the details of the enquiry you type.

When you make a payment we collect your name, phone number, email address and the reference you supply. Card numbers, UPI handles, net-banking credentials and one-time passwords are entered on Razorpay's systems and are never seen by, transmitted to, or stored on our servers.

When you sign in to a business application we collect your account identifier and keep a session cookie so you stay signed in.

Our servers keep ordinary technical logs, which include IP address, browser type and the pages requested.

Why we use it

To respond to your enquiry, to process and reconcile a payment you make, to provide the application you have signed in to, to meet accounting and tax obligations under Indian law, and to keep the service secure.

We do not sell your personal information, and we do not use it for advertising.

Who we share it with

Razorpay Software Private Limited and IDFC FIRST Bank, to process payments you choose to make.

Our hosting provider, which stores the data on our behalf.

Government authorities, where disclosure is required by law.

No other third party receives your personal information.

How long we keep it

Enquiries are kept for as long as the commercial conversation is live and for a reasonable period afterwards.

Payment and invoice records are kept for the period Indian tax and company law requires, which is currently eight years.

Your choices

You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to info@xynexglobal.com and we will respond within a reasonable period.

Security

Traffic to this site is encrypted in transit. Access to the systems that store your data is restricted to authorised personnel. No method of transmission or storage is perfectly secure, and we do not claim otherwise.

Changes

If this policy changes, the revised version will be published on this page with a new date at the top.


Xynex Global Private Limited · CIN U27500DL2025PTC459734 · Delhi, India
info@xynexglobal.com · +91 89019 88201

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